Your data / access, correction, deletion
One form gets you a copy of what we hold, a correction, or a deletion.
Most of what we hold is what you typed into a parts list inquiry: a name, a phone number, an email, a city or ZIP for shipping, and the run lengths for your 24 V LED strip lights or under cabinet LED strip kit. The panel below answers the usual questions. The form is at the bottom.
Last updated 2 June 2025
| Who holds it | Zavellora, 34 River Road, Floor 2, Austin, Texas 37641, United States. |
|---|---|
| What we hold | Inquiry and chat details you sent, the load sheet and quote we wrote back, order and shipping records, and warranty claim photos. |
| What you can ask for | A copy, a correction, a deletion, or that we stop using it for anything but the order you placed. |
| How we check it is you | We reply to the email on file. If you no longer use it, we ask for a detail only you would know, such as a run length on your sheet. |
| What it costs | Nothing. |
| What we cannot delete | Invoice and tax records for completed orders, for as long as the law requires us to keep them. |
| Advertising data | This site runs Google Ads, Microsoft Advertising and Meta ads. Their click identifiers (gclid, msclkid, fbclid) are stored only after you allow storage; Consent Mode v2 keeps ad storage denied until then. Details in the cookie statement. |
| Who to write to | [email protected] or +1 (204) 555-4462 |
What a copy contains
You get everything tied to your email or phone number, in one file. That means each inquiry as submitted, the chat transcript if you used the support chat, every load sheet and quote we sent, and order records. A typical file for someone who bought an under cabinet LED strip kit is two or three pages. For an electrician who orders every month it is longer, and we send it as a spreadsheet so the parts lists stay usable.
We do not hold card numbers. The catalogue is inquiry-only and there is no card field anywhere on this site.
Correction
Wrong shipping address, wrong name on a quote, a phone number with a digit missing. Tell us what it should say. If a correction changes a load sheet we already sent, say a run was really 6.4 m and not 4.6 m, we reissue the sheet, because a driver sized for the wrong length is a driver sized wrong.
Deletion
We delete inquiries, chat transcripts, load sheets and contact details. For a completed order we keep the invoice and the shipping record, because tax law requires it, and we strip everything else. If you ask for deletion while an order is open, we finish or cancel the order first and tell you which.
Deleting your data does not delete the advertising platforms' own records. Google, Microsoft and Meta each run their own request process. Microsoft's is explained in the Microsoft privacy statement. Our full privacy policy sets out what is shared with them and when.
Timing
We confirm receipt by email. A small team answers these, so it is a person reading your request, not a queue. If we need to verify you, the clock starts once you reply. We answer within the time the law applicable to you allows, and we tell you in writing if we are refusing any part and why.